Jonathan Wright

Jonathan Wright

Jonathan Wright is Global Head of Cognitive Process Re-engineering at IBM.

COVID-19 and Planning Now for the Future of Retail

The current pandemic has caused major disruption across the globe, especially for retailers relying on supply chains to keep essential products on shelves for consumers in a time of critical need. Many businesses are quickly shifting their focus toward maintaining supply to meet demands, which are rapidly shifting. However, leaders should also view this as…