Jonathan Lau

Jonathan Lau

Jonathan Lau brings decades of experience at leading technology, education, consulting, and investment firms and a passion for building purposeful and sustainable organizations. As the Chief Operating Officer of InStride, Jonathan develops and delivers a comprehensive workforce education offering for enterprise corporations and oversees InStride’s technology, product, customer success, and academic partnerships functions. Prior to InStride, Jonathan was SVP and General Manager of Skills at Cengage and earlier in his career, he served as Director of Technology, Media and Telecom investments at Temasek, a $200B investment firm.

Combatting Retail Turnover: The ROI of Employee Education

Retail has historically experienced high employee turnover, leading many companies in this sector to simply accept and incorporate this trend into their business models. The prevailing logic has been that it's more cost effective to continually hire and train new employees than to increase wages or invest in other strategies to retain staff. This approach…