John O'Kelly

John O'Kelly

A pioneer in the mobile-powered industrial carts industry, founder and CEO John O’Kelly began Newcastle Systems in 2005. John has grown the company to 40 employees and was recognized as a 2022 Supply Chain Brain Top 100 Supply Chain Partner. To meet growing demand, the company moved from Haverhill to a larger location in Amesbury, MA. The mobile carts are used in manufacturing, retail, and shipping and receiving applications by companies including Walmart, UPS, DHL, Wayfair, Tesla, and Amazon. Newcastle Systems recently released its 2024 Worker Satisfaction Survey Report.

Boosting Retail Sales With Faster Checkout Systems

While friendly sales staff, top-notch products, and eye-catching visual merchandising draw consumers into your store, the checkout process is critical in converting them into paying customers. Research reveals retailers lose approximately $37.7 billion annually due to long checkout lines. That said, if your checkout experience isn’t up to par, it could significantly impact your bottom…

4 Tips for Efficient Reverse Logistics in E-Commerce

Demand sparked by the COVID-19 pandemic resulted in 45 percent growth for e-commerce in Q2 of 2020, accounting for over 16 percent of total retail sales. For years, e-commerce sales hovered around just 10 percent of overall retail sales, while in-store shopping remained consumers' primary shopping method. As the world was stuck at home and…