Joel Steel

Joel Steel

Joel Steel is the co-founder & CEO of Komo Technologies (Komo). His experience spans two decades and includes fostering and guiding teams across diverse industries. Joel founded Komo Technologies in 2014 and has remained committed to becoming a recognized global leader in digital engagement ever since.

Joel’s mission for Komo is to revolutionize how marketers connect, engage and grow relationships with customers. Under his leadership, Komo has expanded its reach globally and established partnerships with some of the world’s most prominent brands – effectively transforming the company into Australia’s premier digital engagement technology. Joel is deeply committed to cultivating high-performance teams, empowering individuals, and ensuring that his team loves coming to work each day.

Throughout his career as an entrepreneur, Joel has faced various challenges and accomplishments that shaped him to become the leader he is today. He has also been extremely active throughout the speaker circuit in Australia, serving as an MC and presenter for various events and conferences including SXSW Sydney in 2023.

Playing Games With Your Customers: Gamifying the Shopping Experience

Acquiring new customers can cost up to 5x more than retaining existing ones. This puts more responsibility on retailers to find a sustainable way to create a positive, personalized relationship that maintains engagement and inspires repeat purchases. One way to do that? Gamify the customer experience. Put simply, gamification adds gaming elements to non-gaming scenarios.…