Joe Kleinwaechter

Joe Kleinwaechter

Joe Kleinwaechter is the Vice President of Innovation & Design at Worldpay US, a leading global payments technology provider for any platform: in-store, online and mobile devices.

3 Ways Technology Can Enhance the Customer and Employee Experience

Rising interest in advanced retail technology is evolving the day-to-day role of in-store employees with every new available device. For example, automated assistants, such as the Lowe’s or SoftBank robots, can help consumers find specific products, offer customized promotions, provide inventory updates and ensure secure payments more efficiently than most human associates. Innovative technology can…