JD Dillon

JD Dillon

JD Dillon has spent two decades working in operations and talent development with dynamic organizations, including Disney, Kaplan and AMC. A respected author and speaker, JD continues to apply his passion for helping people do their best work every day in his role as Axonify’s Chief Learning Architect.
Don’t Let the Labor Shortage Short Circuit Your Customer Loyalty

It’s no secret when it comes to the value of loyalty. Existing customers spend 31 percent more, on average, than new ones. They’re also 50 percent more likely to try new products. As a result, more and more retailers, including Albertsons, Rite Aid, and The Container Store, are doubling down on loyalty programs to drive…