We all know that we’re living in a data-rich era. Never before have marketers had access to so much valuable customer information, but how effective are marketers at seamlessly integrating that data to deliver exceptional customer experiences and drive positive business outcomes? Simon Data recently partnered with ClickZ to gain deeper insights into the role…
Jason Davis
We recently commissioned a study with Forrester Research to help us better understand something that we’ve heard from customers since the first day we went to market over six years ago: Why is innovation so hard around customer marketing and engagement? Why are emails still bland and unpersonalized? Why isn’t messaging fully omnichannel? Why is…