James Gagliardi

James Gagliardi

James Gagliardi is chief product officer at Digital River, a global e-commerce solutions provider.

10 Ways for Retailers to Survive Another Holiday Season

There’s a reason why the shopping season after Nov. 1 feels like the Super Bowl of retailing. According to industry data, almost half of all retailers’ sales occur between Nov. 1 and Dec. 31. The newest forecast from eMarketer predicts U.S. retail sales for the 2019 holiday season will climb 3.8 percent to $1.008 trillion, with…

Creating Long-Lasting Relationships in the Subscription Economy

With more customers desiring a shopping experience that's equally convenient and flexible, we’ve seen a massive shift from an ownership to subscription model in the retail space. Modern shoppers are taking on recurring costs and companies are adapting their business models in response to this trend. We’re now even seeing shoppers gift friends and relatives…

E-Commerce Without an Accent: Making International Selling a First Language

The world may be shrinking, but e-commerce opportunities are booming as global markets become increasingly interconnected. Just as the internet broke down global information silos, technological advances have ushered in a new era in which the sale of goods and services is no longer constrained by the barriers that stood just five years ago. Consider…

Online Retail Trends for 2018: Pricing, Privacy and Voice

The start of a new year is a great time to take stock of the trends and developments of the last 12 months. It’s also a good time to look ahead to some of the new innovations that will soon become standard practice. At Digital River, our online retail predictions for 2018 include some changes…

Access vs. Ownership: How to Win at the Subscriptions Challenge

A trend playing out across industries shows that consumers are increasingly forgoing the security and prestige of owning objects for the affordable flexibility of on-demand access and upgrades to the latest and greatest products without up-front investments. And like many things, the trend is driven by changing preferences of new generations. Think of the baby…