As Walmart CEO Doug McMillon pointed out in an earnings call: “Changes in customer behavior have accelerated the shift to e-commerce and digital[.] We’re convinced that most of the behavior change will persist beyond the pandemic. The reality is that customers want everything. They want to go online to see hundreds of millions of items…
J. Bennett
While herd immunity and the end of the pandemic are still months off, the time does feel right to consider how the world — including the world of e-commerce — has changed after more than a year of the COVID-19 pandemic. No question the once-in-a-lifetime medical catastrophe acted as the Great Accelerator, advancing trends throughout…
Retail executives have been fixated on the dramatic increase in e-commerce sales in the weeks since COVID-19 led to non-essential physical store closures and widespread shelter-at-home orders around the world. The growth is dramatic: Online sales are up nearly 40 percent since late February, according to Signifyd’s Ecommerce Pulse data. The more interesting story is not…
