Gary Ambrosino

Gary Ambrosino
Personalization: How Retailers Fulfill the Promise of the On-Demand Economy

Mobile technology has revolutionized retail by giving consumers tools to ensure immediate satisfaction through “on-demand” goods and services. For consumers, shopping online is convenient and useful — if you know exactly what you want. However, for most purchases, consumers still overwhelmingly prefer to visit a store. Why? Because the promise of the on-demand economy, which…