Gal Rimon

Gal Rimon

Gal Rimon is founder and CEO of Centrical, an employee engagement and performance management solution.

Gal founded Centrical (previously GamEffective) in 2013, with the vision of helping companies empower their employees’ performance, making them the center of business success. Prior to that he was CEO of Gilon-Synergy Business Insight, a national leader in Business Intelligence. In 2010, Gilon-Synergy was acquired for $20 million by Ness Technologies (NASDAQ:NSTC) and Gal went on to serve as Senior VP at Ness, and was member of its executive management. Prior to that he was VP customer relations and operations at Deloitte Consulting. He also worked at EDS and Bashan. He holds a MBA degree in Marketing and Information Technologies from the Tel Aviv University.

A Major Clothing Retailer Forgets That EX Drives CX

A recent article in The New York Times looked at life in retail during the recent holiday selling season. It centered on a busy Manhattan store of a big, well-regarded apparel chain and one of its merchandising managers. I wasn’t surprised to read the retailer equipped employees with several apps to expedite sales and keep…