If you tell your fleet of 100 stores to do something, less than a quarter of them will do it correctly, and on time. This isn’t a hunch: it’s a research-backed fact. Store execution has been retail’s Achillies heel for decades. So when Mark Cuban enlisted a third-party team of secret shoppers to assess how…
Emily Lane
Maybe you’re a nonessential retailer cautiously opening pockets of stores across the country. Maybe you’re an essential retailer frantically trying to adjust to this “new normal” while keeping customers and employees safe. No matter which side of the spectrum you’re on, chances are you’re probably thinking about one thing: checklists. Retailers love checklists. Store audits,…
Retail is a social business, so it’s not surprising that many of us are going stir-crazy while furloughed and stuck at home. If your district or store team is your second family, you’re probably looking for ways to feel a little less isolated. Here are some fun ideas to stay engaged and help your teams…
