The 2022 shopping season, including coveted holiday sales, proved to be anything but typical for shoppers and retailers alike. Issues with rising inflation and tighter budgets, coupled with continued shipping challenges, gave way to new and interesting retail trends. Data from Quantum Metric shows that providing value at every step in the digital experience is…
Elissa Quinby
The grocery sector has undergone serious shifts in the past couple years. From upgraded technologies that enable digital ordering to pandemic-era shopping habits that sent certain products flying off the shelves, today’s grocery shoppers are no longer loyal to the same store or chain. They hunt for the retailers with the best products, selection and…
The pandemic has introduced a number of challenges for retailers, from the chip shortage to in-demand items being out-of-stock to now severe overstocking that's forcing some retailers to cancel orders in an effort to save profits. The retail market continues to change rapidly along with the uncertain economy, and this is driving ebbs and flows…
Amazon.com's recent investment in brick-and-mortar stores comes at an unusual time. Over the past 18 months, most retailers have focused on shifting their business from in-person to online. The recent e-commerce boom, which has accelerated online shopping trends by three years to five years, makes Amazon’s recent brick-and-mortar investment seem a bit unusual. However, there…
