Eleanor Ritchie

Eleanor Ritchie

Eleanor is a senior product manager at Signifyd leading innovation addressing return and refund abuse. In a previous life, she was the digital product manager at Cuyana, covering both ecommerce experiences and operational tools.
How BNPL Can Become Too Much of a Good Thing for Retailers

Buy now, pay later (BNPL), a modern answer to retail layaway, is having a moment as a key payment option for online shoppers. It’s simultaneously soaring in popularity and finding that celebrity inevitably attracts those who would like to take advantage. BNPL, which allows shoppers to get their goods today while paying in installments, now…