Eitan Cohen

Eitan Cohen

Eitan Cohen is CEO of TechSee, a global leader in visual customer assistance. He is passionate about solutions-driven technology that reduces churn, improves the customer experience, and lowers operating costs.

The Nightmare After Christmas: No-Fault-Found Returns

Black Friday is a day that retailers wait for all year, and 2019 was no different. Digital sales for the retail holiday increased nearly 20 percent last year, reaching $7.4 billion across the 4,500 retail websites tracked by Adobe Analytics. Consumers also found their way into brick-and-mortar locations much more often, with many having opted…