Eduardo Lopez-Soriano

Eduardo Lopez-Soriano

Eduardo is the marketing vice president at UPS Capital.

Driving CX Through Drop-Shipping: Key Considerations for SMBs

For small-to-medium businesses (SMBs), exceptional customer experiences are the key to building and growing a loyal customer base. Experiences like faster delivery options are attractive to customers, but as technological and cultural preferences evolve, it can be challenging for SMBs to keep up without sacrificing quality of service. As superior customer experiences can’t exist without…