Remember when you would walk into a store, browse the merchandise, chat with a sales assistant, maybe try on a few things, and head to the register when you were ready to buy? It’s a breeze of an experience, but one that takes strategic, intentional effort to replicate when it moves online. With e-commerce growth…
Ed Bussey
2018 was a year of discontent for the retail industry, which saw several formerly formidable brands, including Toys"R"Us, succumb to external pressures — not least the increased migration of consumers online. Seventy-nine percent of Americans now shop online, and 30 percent do so at least once a week, according to 2018 data from Pitney Bowes.…
2017 was a tangibly transformative year for retail, and specifically e-commerce, thanks to a handful of burgeoning technologies, including artificial intelligence (AI) and voice-assisted devices. At Quill, we’ve consulted our crystal ball to predict what 2018 has in store for the retail industry. Here are some of the retail and e-commerce trends that look set…
