Doug Tiffan

Doug Tiffan
Are Robots Retail’s New Best Friend? Retail in the Age of AI

The robots have arrived and they're becoming increasingly self-aware. There's broad acceptance that artificial intelligence (AI) is here. However, we're still figuring out how to apply it across retail businesses for supply chains, operations, omnichannel experiences, or even in-store. While we're still in the early stages of application, one thing is certain: as we increasingly…

Campaign Management for Omnichannel Effectiveness

Today’s marketers work in an exciting yet challenging landscape of evolving technology and new marketing channels. It’s a customer-driven economy. Customers expect to shop, compare, purchase and consume on their own terms, through a variety of channels, and on a variety of devices. These customer demands may be pushing your business beyond its current marketing…