We've become increasingly accustomed to reading about retailers closing dozens of stores, while countless new technologies promise to revitalize those remaining. Retailers experimenting with lifesaving tools are overwhelmed by the options. Some executives are signing off on systems meant to change how their employees work and interact with customers (a good thing), but with no…
David Harouche
Retailers around the world are focused on creating an enhanced in-store shopping experience with passionate sales associates who have intimate knowledge of products and drive engagement on the sales floor. This investment in time and resources are done with the understanding that increasing sales relies on increased customer satisfaction, units per transaction, visual merchandising and…
