Darryl Jones

Darryl Jones

Darryl Jones is a technology executive with 20 years of experience driving software solutions in the technology space. He is passionate about delivering products that delight users and provide a sustainable competitive advantage in a complex global marketplace. At Ping Identity, Darryl is Vice President, Consumer Strategy, and leads the Consumer Identity and Access Management (CIAM) solution.

March 25, 2025 Staying Secure: Making Returns Friction-Free Year-Round

Last year, global retail e-commerce sales surpassed $4.1 trillion, underscoring the continued growth of online shopping and the critical need for seamless, secure digital experiences. As e-commerce expands, retailers face the increasing challenge of managing returns. With more online purchases comes a higher volume of returns, often accompanied by greater risks of fraud and digital…

September 2, 2024 Is Preventing Fraud Really Possible in the Era of AI?

Nearly one in five retail transactions occur online, with that figure rising each year. While retailers have adapted their strategies to reflect this consumer behavior, there’s one massive issue that they’re grappling with, especially given the rise in artificial intelligence: e-commerce fraud. Today’s fraudsters have more opportunity than ever to commit crime, using identity as…

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