Meeting consumer demand for fast shipping is a balancing act for merchants — one that requires delivering expedited services while keeping rising costs in check. A recent report from UPS Capital Insurance Agency, Inc. highlights the financial strain. Eighty-four percent of surveyed merchants say meeting two-day shipping expectations has increased their operational costs, with 37…
Dan Spitale
Millennials and Gen Z represent a significant portion of today’s consumer base, and their preferences are shaping the future of retail, especially in e-commerce. With the peak holiday shopping season upon us, to remain competitive and profitable retailers must align their strategies with the expectations of these younger generations. Meeting their needs not only drives…