Chris Sheehan

Chris Sheehan

Chris Sheehan is the vice president of strategic accounts at Applause, a venture-funded company that tests software and conducts usability feedback research.

Sheehan is responsible for developing and executing the company’s retention and expansion programs for enterprise customers. Prior to this role, Sheehan led Applause’s long-term product strategy team. He currently serves on the boards of media company Xconomy and the Center for Women and Enterprise, both based in Boston. He has also led many investments in the Boston area as a software venture capitalist.

Getting New Technologies Right Will Make or Break Retailers in 2020

More than 8,200 retail stores closed in 2019.  Well-known brands like Forever 21, Radio Shack, and Barneys New York declared bankruptcy as consumers continued to move away from physical stores in favor of online shopping or more specialized experiences. Whether they’re looking at a product in person or on their mobile device, consumers now expect…