Chris Abele

Chris Abele

Chris Abele is vice president of Carat and digital commerce strategy at Fiserv, a leading global provider of payments and financial services technology solutions.

3 Omnichannel Commerce Trends Shaping How Retailers Engage Customers

The global pandemic dramatically altered the retail landscape. As consumers adapted to working from home and learned to socially distance themselves, retailers quickly pivoted to creating engaging omnichannel experiences via new digital payment options. Retailers implemented new strategies that simplified the purchase process, which helped create more engaging customer experiences. Whether it's utilizing new digital…