As e-commerce continues its upward trajectory, representing close to 10 percent of U.S. retail sales in the first quarter of 2017, we’ve seen retailers experience a tumultuous period of change. This has included store closures and bankruptcies for some of the nation’s well-known department stores and apparel brands, which failed to innovate at a pace that today’s business…
Carl Hartmann
The 24/7 nature of online shopping is both good and bad. On one hand, as retailers, you reap the rewards of incoming revenue around the clock — from anyone, anywhere, anytime, unfettered by opening and closing times. On the other hand, when orders escalate at peak periods, you need to fulfill and ship them out…
Representing 22 percent of the U.S. population, Gen Z — those born between 1995 to 2012 — are a game changer in the world of retail. They're already known to have a strong influence in how and where American households spend $600 billion, and have $44 billion of disposable income of their own by way…