Cara Wood

Mobile point of sale (mPOS) is more than just a trend — it’s here to stay now. When it first appeared on the scene a few years ago, experts were running around exclaiming about how much mPOS was going to change the retail world. And in some ways, they were right. mPOS brought about the advent…

If you’re looking to increase your e-commerce sales, you might have to do something that seems really counterintuitive: Institute an amazing returns policy that makes it super easy for customers to return what they purchase. “What?” I can hear you exclaim in disbelief. “How would letting people return what they purchase help us make more…