Brian Smith

Brian Smith

Brian Smith is VP of Marketing at Mountain View, CA-based UserTesting.

Best Buy, Home Depot, Target Top Mobile CX Index

As consumers spend more time shopping on smartphones, their expectations for mobile experiences have soared. With mobile interactions influencing $1.05 trillion in offline sales in 2016, the successful retailers of 2017 will be those that offer consumers mobile sites with a frictionless path to purchase that also integrates into omnichannel shopping experiences. Which omnichannel retailers…