Brian Kilcourse

Brian Kilcourse

Brian Kilcourse is a recognized thought leader on how businesses innovate to deliver differentiating and sustainable value through the power of information. Brian is a managing partner at Retail Systems Research LLC (“RSR”), a company focused on helping companies develop winning strategies with its industry leading research focused on the extended retail industry. At RSR, Brian has authored studies on digital commerce and “omni-channel” strategies, business intelligence & analytics and the value of “big data”, pricing strategies, cross-channel fulfillment, supply chain strategies, mobile technology in Retail, and consumer data privacy & security, among other topics.

Before co-founding RSR in 2007, Brian was President & Chief Executive of Retail Systems Alert Group, a B2B media company focused on the retail ecosystem. He is currently a member of the Executive & Advisory Board of UK-based IORMA (International Omni Retailing Markets Association).

Brian holds a BA degree in Management from St. Mary’s College of Moraga, CA.

Retail and the Supply Chain: Don’t Wait Until the Next Bad Thing Happens!

The COVID-19 pandemic is a once-in-a-century event that will likely change shopping patterns in ways we couldn’t have predicted even as recently as 2019. However, the virus is just the latest disruptive force in an already risky global retail environment. While we know that the crisis will ultimately end and that the business of commerce…