Bill Nowacki

Bill Nowacki

Bill Nowacki is Managing Director of Decision Science at KPMG, a global network of professional firms providing Audit, Tax and Advisory services.

Retailers See Artificial Intelligence as the Future Despite Significant Barriers to Adoption

In the age of e-commerce, retailers are facing serious challenges to stay competitive, including high employee turnover rates, massive amounts of customer data, and the need to meet rising consumer expectations. Artificial intelligence (AI) is seen as a key solution to overcoming those challenges, but retailers also see significant barriers to widespread adoption, a new…