Bill Galusha

Bill Galusha

Bill Galusha is Vice President of Product Marketing at intelligent automation company ABBYY. Bill is an avid speaker at industry conferences and works closely with global organizations to help them gain insights and value from their enterprise data by leveraging AI, document skills, and low-code/no-code platforms. He is responsible for leading the ABBYY intelligent document processing portfolio and marketing strategy in growth markets including Robotic Process Automation and Intelligent Process Automation. 

How to Make Your Chatbot Smarter With Intelligent Automation

With recent research showing three out of four consumers prefer communicating with chatbots, it’s no surprise that retail stores want to improve their digital experience. In fact, Gartner predicts 25 percent of enterprises across the globe will have a digital assistant to handle support issues, and it further supports two-thirds of customers who would prefer solving…