Though the job of a corporate board member has never been easy, show special sympathy for anyone serving as a retailing director over the past few years. The traditional board concerns of retail and measures of success — profit margins, inventory turnover, sales per square foot, traffic, conversions — are under attack by e-commerce. Doing all the traditional things well can leave you in the same position as Kmart, Sears or The Limited.
Betsy Atkins
Of the many industries being turned inside out by digital transformation, retailing may face the most radical change. However, it's also the industry with the greatest number of breathtaking new opportunities for success. In this two-part article, I survey the new digital and market forces facing the retail industry, and then detail why fresh leadership…
