Ben Downey

Ben Downey

Ben Downey is the chief operating officer of Smartrr. He has 10 years of ecommerce experience spanning operations, strategy and analytics. He has held leadership roles at a variety of companies including BigCommerce and Amazon. Ben focuses his time on scaling the team and internal processes to deliver on Smartrr’s vision for consumer-friendly DTC subscriptions.

Customers Over Competitors: How to Build a Lasting Competitive Advantage

Across the e-commerce landscape, brands and business leaders are reckoning with economic conditions that present serious challenges to growth and profitability. Inflation is higher and consumer sentiment lower than at any point in multiple decades. Continuing disruptions from compounding crises of the pandemic, supply chain, and war in Ukraine have rendered nearly every organization’s growth…