Andy Ballard

Andy Ballard

Andy Ballard is the CEO at Wiser Solutions. Wiser collects and analyzes online and offline data with unmatched speed, scale, and accuracy for brands, retailers, and more. Follow @wiserdata. For the full downloadable Wiser Retail Benchmark, including crowdsourced results from our 2019 survey, visit our website.

4 Key Elements Driving Superior Customer Experience In-Store

In a new world of retail comes a new set of responsibilities. According to Adobe’s Digital Trends Report, the single most exciting opportunity in 2020 is the customer experience. The Temkin Group found that companies earning $1 billion annually can expect to make an additional $700 million within three years by investing in the customer…