Andrew Chan

Andrew Chan

Andrew Chan is the Co-Founder and CPO of AfterShip, a leading tracking platform for e-commerce businesses. Andrew has more than 10 years of experience in SaaS product development and sales. He manages the company’s product managers, sales teams, and marketing teams. Before launching AfterShip, Andrew worked for Accenture as a business analyst.

Shipment Tracking is the New Customer Experience

The pandemic upended the retail industry, accelerating the evolution of online shopping. In fact, online sales boomed during the pandemic. However, delivery times also ballooned. Our internal data showed delivery times for domestic U.S. shipments increased one to two days from April 2020 through the holidays compared to the same period in 2019. This means…