Andrea Polonioli

Andrea Polonioli

Andrea Polonioli is a Senior AI Product Marketer at Coveo, the AI platform built to make digital experiences delightful, relevant & profitable. Prior to joining Coveo, he was at Tooso, an AI search ecommerce startup acquired by Coveo in 2021. He has a passion for innovation-driven companies and a research background in cognitive science. Andrea is a widely cited author and has published 15+ research articles in top-tier cognitive science and information science journals. In 2023. Andrea was the lead author on an AI research paper titled, “The Ethics of Online Controlled Experiments (A/B Testing). He holds an MBA from Strathclyde Business School and a PHD from the University of Edinburgh. Andrea splits his time between Italy and Sweden.

March 20, 2024 Gen AI, Product Discovery and the Era of ‘AI Everywhere at Once’ in Retail

Expectations for easy, seamless experiences — driven in part by the high bar set by Netflix, Spotify, and TikTok — have spilled over into other facets of consumers’ lives, including shopping. These global brands, and many B2C and B2B commerce brands, employ artificial intelligence to drive their customer experiences. However, AI isn’t a single science.…

January 24, 2024 Cold Shoppers, GenAI and Measurement: A Look Ahead to Retail in 2024

As retailers gear up for 2024, they find themselves in an ever-changing market ... yet again. They understand shoppers and offer them value in a world where customer privacy is coveted, third-party cookies aren’t an option, and anonymous shoppers reign, representing a bulk of transactions. The technologies powering e-commerce platforms continue to evolve, but now…

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