Anand Chandrasekaran

Anand Chandrasekaran

Anand Chandrasekaran is EVP of Product at cloud contact center provider Five9.

Communication Strategies to Delight Your Customers

Communication drives conversion. It moves customers from browsers to buyers, delighting them through each step of the purchase journey when done correctly. In a retail operation, these conversations lead to satisfied customers, those that begin to expect a level of excellence that only you can offer. Communication, though, isn’t always accessible. It takes focus and…