Amit Ben

Amit Ben

Amit Ben is chief technology officer and co-founder of Nanorep. He has over 15 years experience leading and developing online solutions and machine learning algorithms. Amit’s biggest passion project currently is spearheading the NLP element, which is at the core of Nanorep’s intelligent technology.

July 17, 2017 Why Chatbots Are the Perfect Complement to the In-Store Experience

Customers don’t walk into stores and immediately look for a sales associate anymore. According to a recent Salisfy study, 77 percent of shoppers use their mobile devices to find information while in-store instead of asking a sales associate for help. For retailers looking to engage with, better serve and understand their customers, this is a…