It’s a common occurrence in today’s retail landscape: merchants must continually confront labor shortages or unexpected employee illness. For smaller retailers, closing their doors for even a few minutes can profoundly affect revenue and challenge the loyalty of customers who are forced to shop elsewhere. Technology can be the key to overcoming workforce challenges. Retail-ready…
Amanda Honig
The modern shopper experience extends far beyond the four walls of the physical store. In today’s omnichannel landscape, shipping has become an increasingly important part of the consumer experience. It’s not just product availability or quality that boosts brand image any longer; it’s the way an order arrives. Was it on time? Did it contain…