Alex Sampera

Alex Sampera
Setting Sights on Omnichannel Profitability: Why Supply Chain Visibility is Essential to Calculating True Cost to Serve

As many countries grapple with a second wave of the pandemic, retailers are continually challenged to adjust to shifting consumer habits, anticipate spikes in demand for specific items, and meet delivery expectations. Additionally, in the U.S., e-commerce growth has jumped to over 30 percent, which represents a level of online shopping sales not previously expected…