Each year seems like a new bar to clear for holiday shopping. In 2021, online retail sales were up 11 percent over 2020 despite obstacles like bottlenecks in supply chains and rising prices. This year, the United States Postal Service is preparing to handle 50 million packages per day during the holiday shopping season, and…
Adi Paz
The best customer loyalty programs introduce tangible value to a customer via real-time, accurate updates and new service offerings. Typically, this value comes in the form of points, providing customers with flexibility in how they’d like to cash them out. Done right, loyalty programs can boost revenue by up to 25 percent annually. However, creating…
