By
Alicia Orr
, Editor In Chief
and Catalog Success
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MemberWorks can also brand the club with the catalog’s name so it can be positioned as their service or as a loyalty program offered by that company.
TSR training is provided by a MemberWorks’ account team. “We want to make sure the telephone reps understand the program, so we even give them a free membership so they can see how it works,” Shackney notes.
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