Winning the Omnichannel Retail Arms Race: 5 Keys to Success in 2013 and Beyond

2. Real-time global inventory availability: Showing web shoppers what's available in-store and online is fast becoming a mandate, but in-store employees need access too. A tablet-wielding associate can "save the sale" on the store floor by quickly determining that a product out of stock in her store is available 10 miles away.