Mysterious & Bizarre Results

Turns out it was extremely difficult. Everyone’s first thought was a computer virus, but that wasn’t it. Nor was it a bug in his software or a corruption in his software installation. Everything seemed fine.

The ultimate solution lay in his customer file itself. All computers these days are “PC-compatible,” but there’s one little-known aspect about them. By holding down the “alt” key, typing any number between one and 255 into the numeric keypad, and then releasing the “alt” key, you can generate any keystroke your keyboard is capable of producing. (These are called “shortcut keys.”)