Why Not Poll Your Customers?

2. I used to, but more often now I turn to your competition to find what I need.

3. Sometimes, but that’s always been the case.

Lessons learned from customers’ responses:

* your inventory management is on the mark

* you better investigate further what you’re missing

I must admit, I had fun making these up. But I should think customers would have fun responding to them, so why not give them a try? And please let the rest of us know if you do and how you make out!