Why Not Poll Your Customers?

3. Minimal effect, really. In fact, I can’t recall what I bought from you.

Lessons learned from customers’ responses:

* your merchandise is hitting the mark

* you need to reexamine what your customers’ needs are

* your merchandise may be drab, unexciting

Fashion apparel cataloger

Do you feel that the clothes you’ve purchased from our catalog are in sync with the times?