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"We set up a program where if people abandon their carts, we hit them with a light box that tells them that if they check out in the next 15 minutes, they'll get a discount," Schwartz says. "This sense of urgency has a huge impact on sales. Since using BounceX in this way, we've improved conversions by 20 percent for this group."
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Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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