Who Stands at the Point of Production?

If you go looking for the point-of-production people, you’ll find them hard at work. Let them know you recognize and appreciate their efforts. Recognition is a powerful reward for the folks far from the executive suite. Help them remember your visit with a gift card for a restaurant or coffee shop. Tell them how they helped make this a productive year for you and your catalog. And that recognition will motivate them to help you have an even more productive year next year.