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Joe Keenan
, Senior
and Catalog Success
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Consider using a data hygiene service provider to identify and correct invalid e-mail addresses on your list. Errors can occur from typos, wrong domain names, formatting problems and/or changed e-mail addresses.
Another option is to use an e-mail change of address (ECOA) service. ECOAs provide current e-mail addresses for those that are old and invalid, or those consumers who’ve changed their e-mail addresses. This service will also update your housefile with customers’ preferred e-mail addresses.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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