What’s New in Packaging Solutions

With Americans spending as much as $26 billion on holiday gifts online in the past two months, an increase of 18 percent from 2004, according to Jupiter Research, chances are good you’ve just shipped a record number of packages.

As you begin to assess how well you weathered the holiday rush, consider how your customers received your products. Did all your packages arrive in one piece? How many returns were due to damaged merchandise?