Getting In-Store Labor Just Right: What Retailers and Goldilocks Have in Common

So what's the best way for modern retailers (and Goldilocks herself) to ensure that store labor is just right?

First, if one doesn't already exist, retailers should invest in some form of labor forecasting engine. Fortunately, a wide variety of models exist at different price points, including custom solutions from specialized consultants and "off the shelf" solutions from software vendors such as Kronos, Workplace Staffing, Workbrain, Empower and others. In all cases, such tools help retailers by integrating and interpreting various data to predict as accurately as possible the ideal amount of labor needed in a specific store to satisfy customer demands, maximize conversions and improve profit.