Operations & Fulfillment: What Omnichannel Retailers Need to Know When Choosing an OMS
Why a reliable order management system is a key ingredient to omnichannel success
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Ernie Schell
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The more specific the needs and requirements in the RFP, the better. You'll be sending this document to six to eight candidate system vendors for their written proposals, and the more you know about how well they can meet your requirements, the better.
Keeping Score
Each response should be noted in the form of a "score," ranging from "we can meet this requirement in the current system" to "our system doesn't support this functionality." In between are options including "will require minor modifications," "will require major modifications" and "we have an alternative approach."
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- Marketing Systems Analysis
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Ernie Schell
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